Stage III: Planning for Implementation

Planning for Implementation

An Implementation Plan moves beyond visioning to operational planning. The Plan should rest on the solid foundation of the Needs and Capacities Assessment and be informed by the work completed in Stages I and II. An Implementation Plan should include an introduction, a summary of the Needs and Capacities Assessment and describe the scope and roll out or staging of a network. The Plan should include the following four components. Click on each component to learn more.

Structure of the Network

A network organizational chart provides an overview of groups (e.g., Stakeholders, Network Partners) and their respective roles (e.g., steering committee, referral agency); describes the role of technology; and identifies network staffing, including project leadership, program management, intake workers, case workers, attorneys, navigators, and case managers. The Plan should detail if and when these roles may overlap or, conversely, when multiple personnel are assigned to a role.

Network Processes, Policies and Procedures

Network intake and referral processes should be detailed, including points of entry, conflict check processes, client eligibility criteria, accessibility and accommodation plans (e.g., for victims with disabilities, limited English proficiency or who might experience other barriers to service). With regard to intra- and extra-network referral processes, the Plan should detail methods for enhancing issue spotting, information sharing and data tracking. This documentation should include key policies, guidelines and other structures that will guide the work of the network, including confidentiality, privilege, consent, and mandatory reporting policies of the network and Partners. Finally, include planned communication channels and training of network staff and Network Partners.

Marketing

Strategies for marketing of the network and outreach to stakeholders, victims and the general public regarding the availability of network services should be included. These efforts might take the form of a public website, creation of a logo and branding strategy, presentations in the community, or trainings and individual meetings with potential partners.

Evaluation and Quality Assurance

A plan to evaluate the quality and impact of networked services should be articulated, including ensuring a process for reviewing and integrating newly identified needs and gaps. In addition to client and community impact evaluation, evaluation of the network itself through an examination of team meetings, trainings, and modifications to the existing structures and processes of service provision may be desirable.